El Gran Cafe

Do not go to this restaurant. Lovely interior, terrible food and terrible service.

We ordered our food and 3 of the 4 dinners arrived but the vegetables were cold. We talked to the waiter (politely) and were to eat the fish on the plate and you will be brought some hot vegetables in a moment.

Before those vegetables arrived my food arrived and yes, you’ve guessed the vegetables were absolutely cold AND so my meat course. I asked for it to be taken away and be properly heated. 5 Minutes later it came back, yes you’ve guessed it, still absolutely cold. This was getting DANGEROUS.

We said we wanted to leave and were told that we had to pay for the bottle of wine we had ordered. Given this bad service the wine should have been complimentary. But no, We had to pay.

This restaurant is not cheap and appears popular. But beware; the quality of food and service is terrible
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Warthog
Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Thursday, October 14, 2010

Very disappointing. The restaurant decor is beautiful, sort of old-school french style. The service is very good, the waiters were amiable and efficient. Everything is set for a great dining out experience. However the food is mediocre and unjustifiably overpriced. We had a steak with pepper and pate cream sauce (which either did not arrive or they forgot to put the pepper ,pate or cream in) from the chef's recommended menu. We also had seabass supreme with potatoes and vegetables, The fish was ok, the vegetables warm but the potato half was cold and generally lacking in flavour. All in all a really unsatisfactory meal. If the prices were halved then this place would be worth a visit for the food other than the decor and service.
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DF
Overall rating
Food 4 | Service 8 | Atmosphere 6 | Value for money 4
Thursday, August 12, 2010